The check-in process was a breeze. You can take the bus right in front of the hotel if you're going downtown Puebla, so if you plan to go there it's a convenient option. The place in general was clean and comfortable, although there was a bit of noise in the morning from the outside traffic, but nothing too loud. The staff was helpful. It has a small playground for kids. Beds are OK.
Jassil
вересень 2024 р.
I was welcomed by two wery friendly ladies at the front desk, Vanesa and Graciela, when I first checked in. They were really kind and attentive. However on the checkout there was a mister who had a very unfriendly face. Can't say he was rude but he definitely did not seem happy there sort of speak. Although I completely understand everyone's temper and character can be rather different, I couldn't help but notice the stark contrast between those two moments. Just food for thought.
Rico
грудень 2023 р.
it is a very nice hotel, updated and clean. Bed was comfortable. We had a street- view room, but the windows blocked any noise. Pool is heated. The Booking.com special rate made it an excellent choice.
Edward
травень 2024 р.
Great large room, very comfortable and clean. Only issue was that whenever the upstairs people moved their chairs, the scraping noise could wake you up and the pipes were noisy when an adjacent room used the water. We didn't have breakfast there, so can't comment. Location was great, close to the market and a 7 minute walk to Plaza Concorde
Grahame
лютий 2023 р.
Very clean, friendly staff, good food, my kids loved it!!
Patricia
червень 2024 р.
rooms are big, tv was new and lots of channels not like most hotels in mexico, shower is very good, pool is great
Lance
лютий 2023 р.
The room and hotel were very clean. Front desk staff were helpful with transportation information. Ladies did a great job of cleaning the room daily.
Martin
квітень 2023 р.
Everything was pretty good.
Ruben
травень 2023 р.
Location was convenient
Sando
березень 2024 р.
The hotel was excellent except the first room was facing the street and was noisy. After they moved me to an inner room it was much better.
Edward
лютий 2023 р.